Autonomous agents built around your workflows — reasoning, taking action and handing off safely when a human needs to step in.
We design agents around a specific job, not a generic chat window: clear inputs, bounded actions, an audit trail and a defined moment to hand off to a person.
A focused technical and operational audit
A working prototype against real inputs
Human approval points and reliable fallbacks
Documentation your team can own
A measured rollout, not a big-bang launch
Automating multi-step approval chains that currently need a person to shepherd them through email
Monitoring a queue of inbound requests and resolving the straightforward ones without waiting on a human
Coordinating handoffs between two internal systems that don't talk to each other today
A chatbot mainly answers questions in a conversation. An agent takes action — it can look things up, update a record, trigger a workflow or hand off to a person, based on reasoning about what the situation actually needs.
A focused, single-purpose agent is typically ready to pilot in 3–6 weeks. Agents that touch multiple systems or need custom integrations usually take 6–10 weeks.
Every customer-facing system launches with defined guardrails and an escalation path, and runs in a supervised mode until we have real production data on its accuracy — not just evaluation-set numbers.
Almost always the former. We design the system, prompts and guardrails around an existing frontier model, since that's faster and more reliable for most business use cases. Custom fine-tuning only happens when the evidence says a general model can't hit the accuracy bar.
Tell us where work gets stuck. We’ll come back with a sharper view of what to automate, what to keep human, and what to leave alone.